Privacy Policy

Mercure Tokyo Hibiya (hereinafter referred to as “the Company”) establishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in connection with the services provided on this website (hereinafter referred to as “the Services”).

Article 1 (Personal Information)
“Personal Information” refers to “personal information” as defined by the Personal Information Protection Act. It means information about a living individual that can identify a specific individual through the name, date of birth, address, telephone number, contact information, or other descriptions contained in such information, as well as data related to physical appearance, fingerprints, voiceprints, and information such as health insurance card numbers that can identify a specific individual on its own (Personal Identification Information).

Article 2 (Methods of Collecting Personal Information)
The Company may ask users to provide personal information such as their name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number when they register for use. Furthermore, the Company may collect transaction records and payment-related information containing the user’s personal information, which were made between the user and partners (including information providers, advertisers, and ad distribution partners; hereinafter referred to as “Partners”), from such Partners.

Article 3 (Purpose of Collecting and Using Personal Information)
The Company collects and uses personal information for the following purposes:

1. To provide and operate the Company’s services
2. To respond to inquiries from users (including identity verification)
3. To send emails regarding new features, updates, campaigns, etc., for services the user is using, and to provide information about other services offered by the Company
4. To contact users as necessary for maintenance, important notices, etc.
5. To identify users who violate the Terms of Use or attempt to use the service for fraudulent or improper purposes, and to refuse service to such users
6. To enable users to view, modify, delete their own registered information, and view their usage status
7. To bill users for usage fees for paid services
8. For purposes incidental to the above purposes

Article 4 (Change of Purpose of Use)
1. The Company may change the purpose of use of personal information only when it is reasonably deemed to be related to the original purpose.
2. If the purpose of use is changed, the Company shall notify the user of the new purpose by the method specified by the Company or publish it on this website.

Article 5 (Provision of Personal Information to Third Parties)
1. The Company shall not provide personal information to third parties without the user’s prior consent, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act or other laws and regulations.
2. When necessary to protect human life, body, or property, and obtaining the individual’s consent is difficult.
3. When particularly necessary for improving public health or promoting the sound development of children, and obtaining the individual’s consent is difficult.
4. When cooperation is necessary for a national agency, local government, or their entrusted party to perform duties prescribed by laws and regulations, and obtaining the individual’s consent may hinder the performance of such duties.
5. When the following items have been notified or publicly announced in advance, and the Company has filed a notification with the Personal Information Protection Commission:
6. The purpose of use includes provision to third parties.
7. The items of data to be provided to third parties.
8. The means or method of provision to third parties.
9. The provision of personal information to third parties shall be suspended upon the individual’s request.
10. The method for accepting the individual’s request.
11. Notwithstanding the preceding paragraph, the recipient of the information shall not be deemed a third party in the following cases:
12. When the Company entrusts all or part of the handling of personal information to a third party within the scope necessary to achieve the purpose of use.
13. When personal information is provided due to business succession resulting from a merger or other reason
14. When personal information is jointly used with specific parties, provided that the data subject has been notified in advance or placed in a position to readily learn: the fact of joint use; the items of personal information to be jointly used; the scope of parties jointly using the information; the purpose of use by such parties; and the name of the party responsible for managing the personal information